Unsung Heroes of Hospitality No. 1 - Pauline Barlow, Bill's of Brighton

Pauline Barlow at Bill's of Brighton

Pauline Barlow at Bill's of Brighton

 

'I like a bit of Jazz Hands in my Customer Service.'

says Pauline Barlow at Bill's of Brighton (while jazz-handing us a complimentary jar of Chilli Jam - yum!)

We Vespa through rush-hour traffic in wind and rain to get to Pauline for our Monday morning meetings.

Pauline is the hollandaise on our muffins and starts our week off on the right note.